Frequently Asked Questions

Scheduling at Nu Health Care System is simple and flexible. You can request an appointment directly through our website using our online form, call our team at (848) 375-1605 during office hours, or reach us through our patient support channel. We respond promptly and work to accommodate your preferred date and time. New patients are always welcome.

For your first visit, please bring a valid government-issued photo ID, your current insurance card(s), any relevant medical records or recent test results, a list of current medications and supplements, and any completed intake forms we have sent you in advance. Arriving a few minutes early allows our team to verify your information and ensure a smooth start to your visit.

Yes. Nu Health Care System offers secure telehealth consultations for appropriate clinical needs — including follow-up visits, routine consultations, medication reviews, and certain new patient evaluations. Our telehealth platform is simple to use, HIPAA-compliant, and designed to deliver the same quality of care and communication you would expect in person. Ask our team whether your appointment qualifies for a virtual visit when scheduling.

We understand that schedules change. If you need to reschedule or cancel an appointment, please contact our team as soon as possible — by phone or through our patient communication options. We will work with you to find a new time that fits your schedule. We kindly ask for at least 24 hours' notice when possible, so we can offer your time slot to another patient in need.

We are here to help. You can reach us by phone at (848) 375-1605, through the contact form on our website, or via our patient communication options available to registered patients. Our team is committed to responding promptly and clearly to every inquiry — whether it's about scheduling, insurance, your care plan, or anything else on your mind.